FAQ
Straight answers
Including the ones that cost us sales.
What this is
Do you tell me what to trade?
No. We publish standardized research and build analysis software. Nothing we produce is a recommendation to any individual, and nothing accounts for your account size, finances, or positions. Any decision to trade is yours.
Is this a signals service?
No. Our community is not a signals room, our weekly sessions are not trade-call sessions, and our software does not tell anyone when to buy or sell. If you want someone to tell you what to trade, we are the wrong company.
Will this make me profitable?
We cannot say that and we will not. Trading involves substantial risk of loss, and most people who attempt it do not achieve consistent profits. What we offer is method, tooling, and instruction.
Do you manage money?
No. We never hold, manage, or direct customer funds, and we have no discretion over any account.
Research and membership
Is the research really free?
Yes, and it stays that way. The library is public, requires no email, and is the clearest statement of how we think. A smaller set of deeper methodology work is reserved for people in the program.
Is there a paid membership?
No. There was a Premium membership and it has been withdrawn. There is the free research library and the free community, the twelve-week cohort, and private coaching. Software, such as Auction Lens, is sold separately and is not a membership.
Can I cancel?
Nothing we sell renews automatically, so there is nothing to cancel. The cohort is a single payment. Auction Lens is 30 days or one year of access, each paid once; when the period ends, access ends. Auction Lens refunds can be requested within 3 days of a payment, and a refund ends access immediately.
Market Analysis Suite
What does the software actually do?
It applies a documented, rule-based method to price and volume and renders the structure it finds. Every subscriber receives the same product and the same output logic — there is no per-customer tuning.
How do I get access?
Access is granted to your charting platform account after your subscription is confirmed, and revoked when it ends. You add your platform username in account settings.
Is it accurate?
It is consistent, which is a different claim. It applies the same rules the same way every session. We make no representation that it is accurate, profitable, or predictive.
Auction Lens
Which symbols and timeframe does Auction Lens support?
Nasdaq-100 futures — NQ and MNQ — on the one-minute chart in TradingView. The scanner checks the symbol and timeframe and stays inactive elsewhere, and the fixed-price grid is set up for NQ price levels.
What do LAF and LBF mean?
LAF is Look Above and Fail: price crosses above a configured grid boundary and then closes decisively back below it within the confirmation window. LBF is Look Below and Fail, the same in the other direction. Both confirm at candle close. A failed break is a condition the indicator reports — it does not mean price will reverse.
What does the long score measure?
How many of the indicator’s bullish conditions are present right now: price relative to VWAP and the zone midpoint, bullish momentum, relative volume, and a recent look-below-and-fail. It is a checklist score out of 100. It is not the probability of a winning trade — a score of 80 is not an 80% chance of anything.
How are seller zones inferred?
From confirmed pivot highs, the structure of the candle that made them (such as upper-wick size), and relative volume. A zone stays active until price invalidates it. These are estimates drawn from price and volume. They do not show real orders, holdings, or who is trading.
Does Auction Lens place trades or read my account?
No. It is a TradingView indicator. It does not execute trades and cannot read your broker balance, positions, or fills. Any risk sizing it shows uses numbers you type into its settings, and scanner plans are drawn on the chart — they are not orders.
Is it non-repainting?
Not as a whole, and we do not claim it is. LAF and LBF markers confirm at candle close, and seller pivots wait for confirmation bars. The preliminary WATCH marker, by design, moves as lower lows form.
How does TradingView activation work?
Auction Lens is an invite-only script. Checkout asks for your TradingView username, which we keep against your verified order. A member of our team adds that username to the script by hand — it is not instant — and once access has been granted we email your checkout address with the indicator link and instructions for adding it to your chart. We never ask for your TradingView password, and your TradingView login email does not need to match your checkout email.
What is the difference between monthly and annual?
The features are identical. Monthly is $79.99 for 30 days of access. Annual is $799.99, paid upfront for one year — $159.89 less than twelve monthly payments, which is nearly 17%. Neither renews automatically: when your period ends, access ends, and you can buy again to continue.
What is the refund policy?
You can request a refund within 3 days of a payment by emailing support@kernwellsystems.com from your checkout email address. After 3 days, that payment is non-refundable. This applies to each monthly purchase and to the annual purchase. If a payment is refunded, access to the indicator ends immediately.
Is Auction Lens included in the Kernwell program?
Auction Lens is intended to be one of the tools used in the Kernwell program. The details of program access are confirmed with the program, not on this page. Buying Auction Lens on its own gives you the indicator only — it does not include the educational program.
Is this the Market Analysis Suite?
No. Auction Lens is a separate, student-built indicator with its own price. The Market Analysis Suite is a different product, priced and sold separately, and so is the founder’s own indicator when it is released.
Education
Do I have to apply?
You can — the twelve-week cohort is bought directly. Choose an intake and a schedule and pay for it. Private coaching is the one that is by application, because it is scoped on a call before anything is agreed.
What does it cost?
The twelve-week cohort is $997.99, one time, and you can buy it directly. It includes permanent access to the programme material and channels, which never expires and is never billed again. Private coaching is $2,499.99, one time; it is by application, and nothing is paid until after the consultation.
What is the difference between the cohort and private?
The method is the same. The cohort is taught live in a small group on a fixed schedule and you enrol directly; private is one to one, built around your own journal and research, and starts with an application and a call. You are paying for how much of the attention is yours, not for a different curriculum.
When does the next cohort begin?
Intakes start on the first Monday of the month, and enrolment closes the Sunday before. The current dates are shown on the cohort page, read from the live intake rather than written into the copy.
Can I join after a cohort has started?
No. The twelve weeks build in order, so joining in week four does not work. If you miss a deadline you are pointed at the next month's intake, and you are welcome in the free community and the public sessions while you wait.
What if I work during the day?
There is an evening cohort for exactly that reason: the same material, the same week, after work. You pick the schedule when you enrol, and both cohorts join the same Friday session with PJ.
Who teaches the cohorts?
PJ leads the day cohort and the private programme. The evening cohort is taught by Christian and Josh. Every active cohort also joins one session each week led by PJ, whichever track they are on.
Are the free market sessions trade signals?
No. They are open educational commentary on what the market is doing and how we are thinking about it. No trade calls, no signals, and nothing said in them is personalised advice.
What happens if a cohort is full?
The page says so, and it is a real count rather than a countdown — a full schedule cannot be selected. If the other schedule still has places you can take that one, and otherwise the next monthly intake is the one to join.
What if I'm not accepted?
You will hear back either way, with a decision and a reason. You can apply to a later cohort. Being declined costs you nothing — submitting an application creates no payment obligation.
Do you guarantee funding or a payout?
No. No program guarantees funding, profitability, income, or employment, and any company telling you otherwise is worth walking away from.
Data and privacy
What do you collect?
As little as we can: account details, your application answers, and subscription status. Where a product is delivered through another platform, the username needed to grant access.
Do you want my brokerage details?
No, and there is nowhere in our systems to put them. We do not collect brokerage or prop-firm credentials, API keys, balances, positions, income, or net worth. If we ever propose to, it requires a fresh legal, security, and privacy review first.
Can I get my data or delete my account?
Yes. Both are in account settings. Records we are legally required to retain — transaction records and records of terms you accepted — are kept for as long as the law requires.
Something not covered? Ask us, or read the terms and disclosures.
Research · Education · Community
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